Shipping Policy

Thank you for shopping with Get Scentra. Below you’ll find details about our shipping process, delivery times, and other important information.

1. Processing Time


  • Orders are processed within 1–2 business days after payment is received.

  • You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Times

We currently ship to the USA and the UK. Estimated delivery times are:


  • United States: 5–7 business days

  • United Kingdom: 4–7 business days

Please note: delivery times are estimates and may vary due to factors outside of our control (such as courier delays, customs clearance, or holiday demand).

3. Shipping Costs


  • Shipping costs are calculated at checkout and will be displayed before you complete your order.

  • From time to time, we may offer free shipping promotions — these will be clearly displayed on our website.

4. Tracking Your Order


  • Once your order has been shipped, you will receive an email with your tracking number.

  • You can use this tracking number to monitor the status of your delivery.

5. Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping details at checkout. If an incorrect address is provided, Get Scentra is not responsible for any lost packages.

6. Delays & Issues

While we do our best to ensure timely delivery, delays may occasionally occur due to courier issues, weather conditions, or customs processes. If your order has not arrived within the estimated timeframe, please contact us at getscentra@gmail.com.

7. Contact Us

For any questions about your order or our shipping process, please reach out to us at:

Get Scentra

📧 Email: getscentra@gmail.com